OUR COMMITMENT TO YOUR PRIVACY
THE INFORMATION WE COLLECT
In general, you can browse our Website without telling us who you are or revealing any personal information about yourself. We are, however, able to determine your IP address. We use your IP address to help diagnose problems with our server, to administer our Website, to measure the use of our Website and to improve the content of our Website. There are a few places where we give you an opportunity to provide us your personal information. When you engage in certain activities on our website, such as ordering a product from the online store, signing up for our email newsletter, connecting to our social networks, entering a contest or sweepstakes,or filling out a survey, we ask you to provide certain information. If you choose to share any personal information with us, you will see that the amount and type of personal information we request depend on how you use our Website. It is completely optional for you to engage in these activities.
Tilos’ online store utilizes the e-commerce system of MWRC Internet Sales LLC. Through this system Tilos licensees sell their products online to you. MWRC and the Tilos licensees who use this service adhere to the privacy policies as posted with the online store at http://tilos.mwrc.net/en/security_privacy.php
When ordering products from the online store, you must provide a credit card number or PayPal account number in order to complete the transaction. In other interactions with the Website, depending upon the activity, some of the information you are asked to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
THE WAY WE USE YOUR INFORMATION
We may use your personal information for particular purposes. For purchases through the online store, the information is used to process your order and communicate with you regarding your order. You have the ability to opt out of further marketing communications during the order process. Otherwise, information you provide through our Website may be used for marketing research and other marketing purposes and for providing you with the latest product and promotional information and other information that might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may share this information with Tilos licensees, or other business partners to support your customer relationship with the Tilos. We will not give or sell this information to any other company for its use in marketing or solicitation.
UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
You may access and correct your personal information by writing us at:
Attn: Privacy Compliance/Legal Department
146 Atlantic Street
Pomona, CA 91768
Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your personal information if it changes.
YOUR CHOICE ON COLLECTION AND USE OF YOUR INFORMATION
We may, from time to time, send you mailings regarding Tilos products and services. We will send you these mailings only if you indicated that you do not object to these offers. If you do not wish to receive further information from Tilos you can send us an e-mail at firstname.lastname@example.org and tell us that you do not want to receive future communications. You may ask to have the information on your account deleted or removed, however, because we keep track of past transactions, you cannot delete information associated with past transactions on our website. In addition, it may be impossible to completely delete your information without some residual information because of backups.
We will encourage our service partners to adopt and post privacy policies. However, the use of your personal information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. The Tilos Website contains links to other non-Tilos Websites. Tilos is not responsible for the privacy practices or the content of such Websites and you should exercise your best judgment when sharing personal information on these Websites.
OUR COMMITMENT TO YOUR SECURITY OF YOUR PERSONAL INFORMATION
We want you to have continuing trust in Tilos and in Tilos products and services provided by our licensees, and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.